
unemployment benefits
Unemployment Benefits: Gov. Greg Abbott decided to waive waiting periods and work-search requirements for Texans who lose their jobs because of the coronavirus** If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Monday through Friday.
TWC is experiencing an increase in call volumes and hold times on our Tele-Center phone lines. You are encouraged to use our online claim portal, Unemployment Benefits Services (UBS), to handle your claim needs quickly. UBS is available 24 hours a day, seven days a week. We also encourage you to sign up for Electronic Correspondence so you can receive your TWC communications online as soon as possible.
TWC will investigate why you lost your job and mail a decision explaining whether you are eligible for unemployment benefits.
Note: Extended Benefits (EB) and Disaster Unemployment Assistance (DUA) are not available at this time.”